Scotiabank Jobs at Calgary – Customer Experience Associate

Job Description:

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Job Responsibilities:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Uncover and solve customers’ needs
• Demonstrate an eagerness to learn and determination to succeed
• Explain complicated concepts simply
• Nurturing rich, long-standing relationships
• Build strong customer relationships and deliver excellent customer service
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Job Requirements:

• Are comfortable in simple sales situations
• Are available to work a flexible schedule
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers
• Are willing to assist in a professional, friendly and efficient manner
• Have proven customer service skills through work or community involvement

Job Details:

Company: CIBC

Vacancy Type:  Full Time

Job Location: Calgary, CA

Application Deadline: N/A

Apply Here

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