Scotiabank Jobs at Calgary – Customer Experience Associate

Website Scotiabank

Job Description:

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Job Responsibilities:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Uncover and solve customers’ needs
  • Demonstrate an eagerness to learn and determination to succeed
  • Explain complicated concepts simply
  • Nurturing rich, long-standing relationships
  • Build strong customer relationships and deliver excellent customer service
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Job Requirements:

  • Are comfortable in simple sales situations
  • Are available to work a flexible schedule
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers
  • Are willing to assist in a professional, friendly and efficient manner
  • Have proven customer service skills through work or community involvement

Job Details:

Company: CIBC

Vacancy Type:  Full Time

Job Location: Calgary, CA

Application Deadline: N/A

Apply Here