HSBC Canada Jobs – Associate, Large Corporate Banking

Job Description:

The role holder will assist the Relationship Manager in the delivery of a professional relationship management service in the Large Corporate segment, and support the bank’s long-term strategy of establishing and maintaining long term relationships with businesses, identifying needs, delivering solutions to meet those needs and providing a market leading level of customer service. The role holder will maximise efficiency so the Relationship Manager can focus on growing income.

Job Responsibilities:

• Acting as the primary point of contact for customers and colleagues in the absence of the Relationship Manager
• Help to improve customer engagement
• Prepare presentations where necessary
• Treat customers fairly in all aspects of strategy, product design & delivery, sales processes, customer literature & correspondence, financial promotions, administration and complaint handling
• Facilitating referrals from both existing customers and own network
• Maintain excellent communication with key colleagues to ensure a seamless and joined up approach and timely delivery of production for the Relationship Manager and Client
• Work in partnership with colleagues across the HSBC network to deliver exceptional standards and quality of service
• Support the Relationship Manager in ensuring we identify customer needs correctly
• Assist in the delivery of solutions, products and services appropriate to meet customer need
• Work as an integrated member of the team, and act as a point of reference for internal colleagues and support both new and existing colleagues

Job Requirements:

• Good organisational, interpersonal and communication (oral and written) skills
• Understanding of risk management and commercial credit
• Strong analytical and financial skills
• Bachelor’s degree in a related discipline and 2-5 years of experience in a related field OR Master’s degree and 1-3 years of experience in a related field
• Commercial awareness, including economic, cultural, procedural and regulatory issues
• Ability to work independently
• Working knowledge of HSBC’s Commercial Banking proposition / capabilities

Job Details:

Company: HSBC

Vacancy Type:  Full Time

Job Location: Vancouver, British Columbia, CA

Application Deadline: N/A

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