Farnborough Airport Jobs 2022 – IT Support Analyst

Website Farnborough Airport

Job Description:

Farnborough Airport Limited is looking to recruit an IT Support Analyst to work as part of the Airport’s IT function and report into the IT Support Manager

Job Responsibilities:

  • Troubleshooting and diagnosis of hardware and business software and escalate where necessary.
  • Maintaining appropriate documentation.
  • Assisting the IT Support Manager in providing continuous and appropriate IT service to FAL employees
  • Deployment of new hardware/software and continuing existing hardware refresh/replacement schemes
  • Involvement with project work
  • Operating the IT Helpdesk and providing 1st/2nd line support as a single point of contact for all incoming IT issues for infrastructure, hardware, and software
  • Receive and resolve calls from the IT Helpdesk and manage user expectations – by phone, email and in person
  • Take part in the on-call rota to carry out daily checks and to provide urgent support out of hours when necessary – this includes additional compensation

Job Requirements:

  • Excellent technical and computer skills.
  • Must be able to meet CRC security clearance requirements
  • Excellent standard of accuracy and professionalism.
  • Full, clean driving license
  • Experience of working in an airport or aviation setting
  • AD, Windows 10, Office 2016/2019/365, hardware, configuring PCs.
  • Minimum 3 years’ experience providing IT support
  • Ability to work shifts
  • Advanced IT skills

Job Details:

Company: Farnborough Airport

Vacancy Type:  Full Time

Job Location: Farnborough, England, UK

Application Deadline: N/A

Apply Here